You may have heard the news about the closure of Cherryz. First and foremost, we want to give a huge thank you to everyone who has ever been a part of the Cherryz journey. Secondly, we want to answer any questions you might have about what happens next.
When will Cherryz stop taking orders?
We’re no longer accepting new orders, but all open orders are being processed.
I made an order recently, will I still receive it?
Yes – any existing orders are being processed and sent out.
What happens to the Delivery Pass I’ve paid for?
You’ll receive a refund for the remaining period on your Delivery Pass.
I’m an affiliate – what happens to the commission I’ve earned?
Commission will be paid out as per the usual schedule.
I want to return a recent Cherryz order – can I still do this?
Yes – we are still honouring our standard returns policy.
I still have questions, who do I contact?
Our customer care team is still available for all queries. Please reach out to them on [email protected] for any queries or questions you have.
Thank you again for joining us on this incredible journey – it’s been a blast!
Team Cherryz x